E-mail: info@thebostonboots.com
We'll respond to your email within 24 hours of receiving it, Monday to Friday.
The Boston Boots, we are dedicated to providing you with the best shopping experience and ensuring a smooth and reliable shipping process. Please review our Shipping Policy below for important information regarding our shipping method, rates, delivery times, and more.
We offer both Standard Shipping and Expedited Shipping for all orders placed.
Orders are generally processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times might experience slight extensions. An email confirmation with tracking information will be sent once your order has been shipped.
A tracking number will be provided via email upon shipment of your order. You can use this tracking number to monitor the status and estimated delivery date of your package.
While we endeavor to meet the estimated delivery times, unforeseen circumstances such as weather conditions or logistical challenges might result in minor delays.
Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
In the unlikely event that your package is lost or damaged during transit, please contact our customer support within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
For information about returns and refunds, please refer to our Return and Refund Policy.
Should you have any inquiries or concerns regarding our Shipping Policy, please do not hesitate to contact our customer support team at info@thebostonboots.com.
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